You may cancel your membership at any time by calling 1-877-478-0450 Monday - Friday between 9am – 5pm PST.
If you’re unable to reach an agent immediately or it’s outside of business hours, please leave a voicemail and we’ll follow up with you in the order your call was received.
Please note that you must return your Rocksbox set to finalize your cancellation. If we don’t receive tracking information on your return shipment before your next billing date, you will be charged on your regular billing date every month until it is received.
Please note that by canceling, you are waiving your current membership status and current rate of your monthly membership fee. If you activate your Rocksbox subscription at a later date, your monthly membership fee may no longer remain the same.