What is your cancellation policy?

Modified on Tue, 13 Dec 2022 at 09:56 AM

You may cancel or pause your membership at any time! All you need to do is go to My Account > Account Details > Manage My Membership to request a pause or cancelation.

Please note: You must return or purchase your Rocksbox set to finalize your cancellation. If you choose to return your set, we must receive tracking information before your next billing date, or you will be charged on your regular billing date every month until it is received.

If you received your Rocksbox Membership as a gift, we will auto-cancel upon the expiration of your gift. You must return your box within 7 days of the expiration of your Gift Subscription or your account may be charged for the pieces that were sent to you.

Please note that by canceling, you are waiving your Rockstar Rewards status, any credits you have in your account, and the current rate of your monthly membership fee. If you activate your Rocksbox membership at a later date, your monthly membership fee may no longer remain the same.

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