Can I pause my account?

Modified on Fri, 13 Jan 2023 at 12:37 PM

In order to pause your Rocksbox membership, please click

Please note that only paid memberships can be paused. Gift memberships can not be paused.

Pausing your account allows you to maintain the following benefits of your membership for the length of your pause:

- Access to our New Jewelry Shop to shop for brand new items. (Monthly and Shopping credits are not applicable)

- Access to our online Clearance Shop to shop for discounted jewelry. (Monthly and Shopping credits are not applicable, and FINAL SALE)

- Maintains the current rate of your monthly membership fee, for when your membership comes off pause.

- Your shopping credit remains in your account and can be used on a purchase from your set once the pause resumes.

Don't forget, if you currently have a set in your possession or one that is on the way to you, your pause will not take effect until we show that set is on it's way back to us.
Return tracking for your last Rocksbox set has to be updated by the USPS before the pause is activated. 

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