How do I return and exchange my Rocksbox set?

Modified on Thu, 19 Mar 2020 at 08:58 AM

We all hate to wait in line at the US Post Office, so we made it super easy to return your Rocksbox! Whenever you're ready to refresh your set, simply:

- Put only the items that you don't wish to purchase in your Rocksbox.
- Place your Rocksbox in the
reusable envelope it came in, apply the pre-paid return label that's included inside your box underneath the tissue and jewelry, and drop it at a USPS, USPS drop-off location, or request a free pickup via the QR code that is on the pre-paid return label.

Make sure to leave feedback on your feedback page! As soon as we see return tracking, we'll get started putting together your next set! 

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