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Shipping Questions

When will my first box arrive?
When your first set is ready, you receive an email notifying you that you may preview your set, and swap out the pieces in your set if you'd like. T...
Mon, 13 Jul, 2020 at 1:50 PM
How do I return and exchange my Rocksbox set?
We all hate to wait in line at the US Post Office, so we made it super easy to return your Rocksbox! Whenever you're ready to refresh your set...
Thu, 19 Mar, 2020 at 8:58 AM
What if I misplace/lose my return label or envelope?
Not to worry! If you need a return shipping label to replace a lost one, you can print out a replacement label on your account page - Simply go to...
Thu, 19 Mar, 2020 at 9:13 AM
What are my delivery options?
All packages are shipped out via USPS Frist Class mail. Unfortunately at this time, we do not have the option for different shipping methods.  
Thu, 19 Mar, 2020 at 9:15 AM
Do you deliver outside the United States?
So sorry!  We currently only ship to the United States and its territories. 
Thu, 19 Mar, 2020 at 9:15 AM
How do I change my shipping address?
The best way to change your shipping address is to log into your account and make the change on your account page. This will ensure that your next Rocksb...
Thu, 19 Mar, 2020 at 9:18 AM
Is a signature required for delivery?
Nope! A signature is not required for delivery, which allows you to receive your Rocksbox set anytime. If you do have a lost or missing delivery, pleas...
Thu, 19 Mar, 2020 at 9:19 AM
How much does shipping cost?
It's free! Shipping both ways is included with your Rocksbox Membership. You will always have a pre-paid return label included inside your box, und...
Thu, 19 Mar, 2020 at 9:20 AM