Shipping Questions
There is a week long wait list for new Members' first boxes to ship. Once your box ships, you will receive an email with tracking activity on your box....
Wed, 3 Jan, 2018 at 4:04 PM
We all hate to wait in line at the post office, so we made it super easy to return your Rocksbox! Whenever you're ready to re...
Wed, 5 Oct, 2016 at 3:37 PM
Not to worry! If you need a return shipping label to replace a lost one, you can print out a replacement label on your account page - Simply go to...
Mon, 12 Mar, 2018 at 10:17 AM
We currently ship with USPS. Your Rocksbox will be delivered right to your door or mailbox, and will NOT require a signature!
Fri, 13 Jan, 2017 at 8:30 AM
So sorry! We currently only ship to the United States and its territories.
Wed, 5 Oct, 2016 at 3:22 PM
The best way to change your shipping address is to log into your account and make the change on your account page. This will ensure that your next ...
Fri, 4 Nov, 2016 at 2:47 PM
Nope! A signature is not required for delivery, which allows you to receive your Rocksbox set anytime. If you do have a lost or missing deli...
Wed, 5 Oct, 2016 at 3:28 PM
It's free! Shipping both ways is included with
your Rocksbox Membership.
Thu, 10 Nov, 2016 at 11:02 AM