Shipping Questions
When your first set is ready, you receive an email notifying you that you may preview your set, and swap out the pieces in your set if you'd like. T...
Mon, 13 Jul, 2020 at 1:50 PM
We all hate to wait in line at the US Post Office, so we made it super easy to return your Rocksbox! Whenever you're ready to refresh your set...
Thu, 19 Mar, 2020 at 8:58 AM
Not to worry! If you need a return shipping label to replace a lost one, you can print out a replacement label on your account page - Simply go to...
Thu, 19 Mar, 2020 at 9:13 AM
All packages are shipped out via USPS Frist Class mail. Unfortunately at this time, we do not have the option for different shipping methods.
Thu, 19 Mar, 2020 at 9:15 AM
So sorry! We currently only ship to the United States and its territories.
Thu, 19 Mar, 2020 at 9:15 AM
The best way to change your shipping address is to log into your account and make the change on your account page. This will ensure that your next Rocksb...
Thu, 19 Mar, 2020 at 9:18 AM
Nope! A signature is not required for delivery, which allows you to receive your Rocksbox set anytime. If you do have a lost or missing delivery, pleas...
Thu, 19 Mar, 2020 at 9:19 AM
It's free! Shipping both ways is included with your Rocksbox Membership. You will always have a pre-paid return label included inside your box, und...
Thu, 19 Mar, 2020 at 9:20 AM