Shipping Questions

When will my first box arrive?
There is a week long wait list for new Members' first boxes to ship. Once your box ships, you will receive an email with tracking activity on your box....
Wed, 3 Jan, 2018 at 4:04 PM
How do I return and exchange my Rocksbox set?
We all hate to wait in line at the post office, so we made it super easy to return your Rocksbox! Whenever you're ready to re...
Wed, 5 Oct, 2016 at 3:37 PM
What if I misplace/lose my return label or envelope?
Not to worry! If you need a return shipping label to replace a lost one, you can print out a replacement label on your account page - Simply go to...
Mon, 12 Mar, 2018 at 10:17 AM
What are my delivery options?
We currently ship with USPS. Your Rocksbox will be delivered right to your door or mailbox, and will NOT require a signature!
Fri, 13 Jan, 2017 at 8:30 AM
Do you deliver outside the United States?
So sorry!  We currently only ship to the United States and its territories.
Wed, 5 Oct, 2016 at 3:22 PM
How do I change my shipping address?
The best way to change your shipping address is to log into your account and make the change on your account page. This will ensure that your next ...
Fri, 4 Nov, 2016 at 2:47 PM
Is a signature required for delivery?
Nope! A signature is not required for delivery, which allows you to receive your Rocksbox set anytime. If you do have a lost or missing deli...
Wed, 5 Oct, 2016 at 3:28 PM
How much does shipping cost?
It's free! Shipping both ways is included with your Rocksbox Membership.
Thu, 10 Nov, 2016 at 11:02 AM