We begin processing your order immediately upon receipt, so it is important that you contact us right away. We will do our best to accommodate any requests to change an order, but cannot guarantee that changes will be made. 

We can be reached at 877-478-0450 (Monday - Friday, 9am - 5pm PST)

If you are a Rocksbox member please email us at members@rocksbox.com

If you are a Guest shopper please email us at orders@rocksbox.com