Shop Questions

What are clearance items?
Clearance items are typically older items from our assortment that have been gently worn and are now offered at deep discounts. All Clearance items are fina...
Thu, 19 Mar, 2020 at 11:33 AM
What if I want to make a change or cancel a Shop order?
We begin processing your order immediately upon receipt, so it is important that you contact us right away. We will do our best to accommodate any requests ...
Thu, 19 Mar, 2020 at 11:24 AM
What is your return policy for clearance items?
Clearance items are final sale. 
Thu, 19 Mar, 2020 at 11:26 AM
What is the Shop Now return policy?
We accept returns on your Shop Now orders within 30 days of purchase and will issue a full refund upon receipt. To make a return please contact us at member...
Tue, 16 Mar, 2021 at 10:35 AM
Why aren't all pieces available to Shop Now?
Styles made available to purchase are based on both inventory availability and best sellers and top-rated across our collection. Please note, some designers...
Tue, 16 Mar, 2021 at 10:38 AM
Can I exchange a purchase from the Shop for a different color or size?
Unfortunately, we cannot process exchanges at this time, but our team can help you place a new order and arrange for the return of your current order. Piece...
Tue, 16 Mar, 2021 at 10:58 AM