Gift Questions
We totally understand! Don’t fret gift memberships do not roll-over into paid memberships- your friend will also receive an email notification 7 days befor...
Thu, 19 Mar, 2020 at 10:53 AM
If you choose to 'Mail a Gift Card' as the delivery method for your gift recipient, we will send them our signature Rocksbox box with a printed c...
Thu, 19 Mar, 2020 at 10:55 AM
No, we have a dedicated team of stylists who will get to know her style first and then choose 3 pieces to send in her first box! She’ll also be able to add...
Thu, 19 Mar, 2020 at 10:56 AM
No, if you choose to 'Mail a Gift Card', we will mail the gift in our signature Rocksbox box. It will include a printed card with the note you’ve...
Thu, 19 Mar, 2020 at 11:18 AM
We ask for her email address in order to associate it with her account when she redeems her gift. She has the ability to use a different email address for ...
Thu, 19 Mar, 2020 at 11:20 AM
No, we only offer referral credits for a friend that signs up using your BFF code. We do not offer referral credits for friends that receive a gift from yo...
Thu, 19 Mar, 2020 at 11:21 AM
You can cancel a gift membership, but the pre-paid fee is non-refundable. Gift memberships are not eligible for membership holds. If you are a new member r...
Thu, 19 Mar, 2020 at 11:22 AM