Product Questions

How is Rocksbox responding to COVID-19?
The wellness and safety of our members is our top priority. We have increased the sterilization methods and processes in accordance with recommendations fro...
Fri, 3 Apr, 2020 at 9:56 AM
Purchased Product Policy
If you ever have a change of heart about a piece you've purchased from your set, we will replace or refund a piece purchased from your Rocksbox set...
Tue, 8 Sep, 2020 at 3:38 PM
Can I purchase jewelry from my Rocksbox set?
Absolutely! This is one of the best parts of being a Rocksbox Member! It's so easy to purchase jewelry out of your Rocksbox set... - Keep the ite...
Thu, 19 Mar, 2020 at 8:34 AM
Can I purchase items from previous Rocksbox sets?
We understand that sometimes you just can't get that last love out of your head! If there's a piece you regret returning to us, let us know ...
Thu, 19 Mar, 2020 at 8:40 AM
Is the jewelry sanitized?
Absolutely! Our jewelry is sterilized with medical grade alcohol cleaners to ensure cleanliness. Each and every piece is inspected by our dedicated, glove...
Mon, 16 Mar, 2020 at 10:20 AM
What if I have allergies?
Let us know about any allergies in your style profile and we'll be sure not to send you that type of jewelry! You can also email any requests to me...
Thu, 19 Mar, 2020 at 8:46 AM
Which designers will I receive from my Rocksbox stylist?
We partner with the best and hottest jewelry designers to send you pieces you'll love! Our jewelry inventory is constantly evolving to reflect the ...
Thu, 19 Mar, 2020 at 8:45 AM
How are prices for each piece of jewelry determined?
We strive to offer our members great everyday deals on the product that they love. We are proud to offer a monthly $21 credit so that our members can pu...
Thu, 19 Mar, 2020 at 8:37 AM