In order to place your Rocksbox membership status on hold, please click www.rocksbox.com/account/hold
Please note that only paid memberships can be placed on hold. Gift memberships can not be put on hold.
Putting your account on hold allows you to maintain the following benefits of your membership for the length of your hold:
- Access to our New Jewelry Shop to shop for brand new items.
- Access to our online Clearance Shop to shop for discounted jewelry.
- Maintains the current rate of your monthly membership fee. If you activate your Rocksbox subscription at a later date, your monthly membership fee will remain the same.
- Your forever credit remains in your account, and can be used on a purchase from your box once the hold is lifted.
Don't forget, if you currently have a set in your possession or one that is on the way to you, your hold will not take effect until we show that set is on it's way back to us. We do this by verifying the return label for your last Rocksbox set has been scanned in by the USPS.